Personetics AI helps banks and financial institutions improve customer engagement

Personetics is an artificial intelligence (AI) platform provider that helps leading banks and financial institutions improve customer engagement.

Personetics recently announced that it had secured $75 million in financing in a round led by Pincussawers Ventures. It has also been featured in Venturebeat and other major outlets, showing its growing influence within AI.

In this article, we will look at the features of Personetics AI that are helping banks and financial institutions improve customer engagement.

What is Personetics AI

Personetics AI is a consumer engagement technology that helps financial institutions better communicate with their customers. This type of technology is especially valuable because it helps banks to create personalized experiences that improve customer loyalty and retention.

Personetics AI leverages customers’ past behavior through predictive analytics and suggests tailored products and services to increase user satisfaction. It does this by learning from digital interactions and assimilating structured and unstructured data, such as financial transactions or social media posts, to provide insights into customers’ needs.

As a result, banks can better understand their customers’ preferences so they can deliver relevant offers when it best suits them. Moreover, Personetics AI provides an automated system that enables banks to delete manual processes while optimizing customer journeys with superior user experience.

Overall, using Personetics AI helps financial institutions create deep relationships between themselves and their clients, allowing them to get closer to achieving customer loyalty.

How does Personetics AI help banks and financial institutions

Personetics is an artificial intelligence (AI) powered customer experience management platform that helps banks and financial institutions to deeply engage their customers and increase their operational efficiency. It leverages AI, analytics, and automation to deliver personalized customer experiences at scale across multiple digital touchpoints. Powered by AI-driven insights, Personetics combines data from multiple sources – such as transactional data, customer data, geolocation data, and third party sources – to provide banks with a comprehensive and holistic view of every customer interaction.

Personetics enables banks to assess customer behaviors in real-time, understand customers’ needs better, and anticipate problems or opportunities before they arise. It provides financial institutions the tools they need to proactively personalize the customer experience, reduce friction in their services offerings and improve satisfaction scores when interacting with customers through digital channels. Personetics AI is also used for fraud detection and analytics, improving operations efficiency such as payments identification and classification or account fraud prevention.

Personetics AI helps banks strengthen relationships with existing customers while rebuilding trust among potential new ones. The technology is helping financial institutions deliver a more personalized banking experience across channels – from automated messages triggered by activity recognition on digital banking apps down to email alerts sent when interest rate changes or transaction fees – without any human intervention required on the part of the bank. By leveraging its predictive capabilities of user intent based on their activities in previous interactions with digital banking platforms, Personetics AI allows financial institutions to go beyond traditional CRM performance measures such as banking service usage frequency or account balances. This allows them to create meaningful connections with current customers while attracting new ones seeking engaging online banking experiences.

Personetics AI 75M PincussawersVenturebeat

Personetics AI is an AI-based software company that offers solutions to help banks and financial institutions better engage their customers. The company has raised 75 million USD from Pincussawers Ventures and provides its customers with AI-based data-driven insights and recommendations.

This article will overview Personetics AI and its banking and financial services applications.

Personetics AI product offerings

Personetics AI is the leading AI-driven customer engagement and personal advice solution, which helps banks and financial institutions succeed in an ever-changing market by providing customers with a personalized banking experience. In addition, Personetics AI provides personalized advice on savings, living expense optimization, budgeting, and credit score optimization to support customers’ evolving needs while helping them stay within their budget.

Personetics AI product offerings are divided into two main categories: Engagement Rule Builder (ERB) and Personal Advice Engine (PAE). Through ERB, banks can create rules to design customer interactions from start to finish. With PAE, financial institutions can provide more intelligent advice tailored to the individual customer that goes far beyond a simple algorithm. Personsctic AI also allows for real-time micro segmentation of customers based on their profile data, enabling more profitable service for banks and better customer experiences without manual effort.

Some of the other key features offered by Personetics AI includes but are not limited to automated fetch providers integration, text mining engine, marketing decision engine and fraud prevention engine. For example, the automated fetch providers integration feature enables customers to safely link their accounts with several external services or applications – such as their home banking or investments account – so they can easily view all of their financial accounts in one place; the text mining engine provides real-time sentiment analysis so banks gain a deeper understanding of their customer experience; marketing decision engines uses predictive analytics to analyze data trends and drive targeted campaigns; finally the Fraud Prevention Engine offers enhanced security measures with secure logins along with real-time monitoring & alerting capabilities among others.

Personetics AI customer success stories

Personetics Artificial Intelligence (AI) technology is revolutionizing the banking and financial industry. Their AI-powered solutions enable banks, credit unions and other financial institutions to build better customer relationships by delivering hyper-personalized experiences throughout the customer journey. By leveraging historic and real-time consumer data, Personetics AI helps banks and financial organizations understand their customers deeper, gain valuable insights into consumer behavior, and deliver meaningful engagement at every touchpoint.

One of the most impressive aspects of Personetics’ AI technology is its ability to leverage leading edge technologies including machine learning, natural language processing (NLP), advanced analytics and more to provide banks with a comprehensive view of their customers’ habits. This allows banks to be more responsive in meeting customer needs through real-time marketing campaigns, advice on products/services that would benefit them most, and automated transactions when clients request.

Personetics has had tremendous success with their innovative AI technology powering customer lifecycle management for various banks worldwide. Through improved performance in areas such as user experience, personalization and automation, these AI powered initiatives have drastically improved the engagement between customers and their banking services.

In Australia, Westpac deployed Personetics Insight Real time Advisor which continues to have positive results in terms of better customer relations & satisfaction where its existing customers continue to avail prompt guidance & consultations on money management through this feature. In addition, USAA leveraged Personetic’s Insights platform to introduce a breakthrough offering called ‘Financial Therapy’ which seeks out potential problems during daily money manipulation & counseling them accordingly with expert advice & tailored messages based on predicted behaviors which has helped thousands of users stay committed while managing their finances better than ever before – having saved over 6 million dollars in unwanted taxation & claiming penalties respective users would have faced if left unchecked!

These success stories reflect how data-driven insights from Personetic’s AI cumulatively leads to tangible business benefits for its clients across geographies as varied as Europe , South Asia , North America , Middle East etc. With cutting edge technology such as Natural language processing, advanced analytics & Machine Learning algorithms embedded within its framework. It only shows no sign of slowing down its trajectory anytime soon!

Personetics AI Benefits

Personetics AI is a technology banks and other financial institutions use to improve customer engagement. This AI solution uses data-driven insights to provide custom-tailored experiences to customers, thereby enhancing customer engagement and loyalty. Personetics AI has already raised over $75M in funding and has been recognized by Venturebeat as one of the world’s most innovative AI solutions.

Let’s dive deeper into the benefits of Personetics AI.

Improved customer engagement

Personetics Artificial Intelligence (AI) technology helps banks and financial institutions improve customer engagement through highly personalized experiences. Personetics enables banks to provide traditional banking services while introducing innovative ways to deliver assistance and proactive advice that simplifies customers’ lives.

Banks can use Personetics AI to create targeted conversations with individual customers using rules-based automation, allowing them to build personal relationships focusing on each customer’s unique needs. This empowers customers by giving them access to the right information at the right time, and providing personalized advice on managing their finances most effectively.

Personalization includes:

• Tailored product recommendations.
• Automated alerts about bank service changes.
• Notifications about new offers or sales.
• Tailored newsletters with relevant financial tips.
• Other resources that can help customers better manage their accounts.

Personetics offers cutting-edge features such as Roboadvisors for automated investments and budget-planning tools for fiscal responsibility management. By giving customers control over their financial affairs through these data-driven insights – whether it be budgeting, saving goals or short-term spending habits – maintain the trust of a bank’s clients while increasing engagement levels.

Increased customer loyalty

Personetics AI helps financial institutions, banks and credit unions create meaningful customer interactions that increase loyalty, deepen relationships and boost customer satisfaction. The AI-driven technology enables personalized services to each customer based on their unique needs. This helps in ensuring that every customer gets services tailored to their requirements. In addition, the AI enhances the entire customer experience, providing real-time transaction feedback, offering proactive advice, recommendations of relevant products and more.

Personetics AI understands customers’ behavior and preferences through advanced analytics and Natural Language Processing algorithms. This allows it to provide timely proactive insights to help financial institutions maximize opportunities for engaging customers at every touchpoint of the banking journey. AI leverages machine learning capabilities to continuously improve its performance over time to ensure that it consistently provides better results for every customer interaction.

Personetics AI helps financial institutions leverage their data and resources to offer actionable recommendations and automated processes that can streamline key operational tasks such as fraud prevention, KYC onboarding or product recommendation activities. In addition, by leveraging custom-tailored campaign strategies, banks can foster a holistic view of their customers, enabling them to drive higher precision targeting across multiple channels like email marketing or website personalization campaigns.

Overall, PersoneticsAI enables organizations to increase customer loyalty by providing thoughtful, personalized experiences through enhanced understanding of each individual to better satisfy their needs. This helps businesses acquire new customers while simultaneously strengthening relationships with existing ones.

Enhanced customer experience

Personetics AI solutions offer banks and financial institutions the ability to provide a more personalized, intuitive customer experience. By leveraging AI-driven automation, banks can provide customers with the right content and advice at the right time, while proactively helping them manage their finances easier. In addition, as AI-powered capabilities become embedded in banking applications, customers benefit from an intuitive and automated digital banking experience tailored to their needs.

With Personetics AI-driven personalization, banks can anticipate customer needs and offer personalized services beyond simple engagement messages. For instance; when customers set up monthly savings goals or make large purchases, they can be immediately offered helpful advice or rewards for meeting or exceeding certain thresholds. Furthermore, Personetics’ AI-driven technologies can anticipate moments of surprise expenses (such as car repairs or tax payments) and remind customers to adjust their bank balances accordingly. By providing offers tailored to individual preference from a wide spectrum of products the bank offers (e.g., credit card loans), Personetics helps banks increase revenue through smart product recommendations.

In addition to its beneficial impact on customer engagement and satisfaction, Personetics AI offers significant cost savings for financial service providers – mainly resulting from automation replacing manpower in areas such as marketing campaigns management, customer analytics systems maintenance and other back office processes optimization initiatives. By deploying Machine Learning algorithms to analyze customer behavior patterns gathered through natural language processing techniques combined with predictive analytics strategies, data-driven insights can help uncover hidden patterns leading to better decision making in marketing strategies setup as well as detect opportunities for optimizing operations through process automation, thereby reducing labor costs significantly.

Personetics AI Market

Personetics AI provides banks and financial institutions with solutions to better engage with their customers and improve customer satisfaction. The company has recently raised over $75 million from investors such as Pincussawers Ventures and Venturebeat. As a result, the AI-powered personalization market is estimated to grow to more than $5 billion by 2025.

This article will discuss the Personetics AI market and its implications for the banking and financial services industry.

Personetics AI market size

The Personetics AI market is estimated to grow from USD 1.43 billion in 2019 to USD 8.46 billion by 2027, at a Compound Annual Growth Rate (CAGR) of 24.31% during the forecast period 2020-2027.

AI technology has penetrated the national and international banking sector in recent years, proving a viable solution for automating customer services and providing highly personalized experiences for banks’ customers. The increasing use of AI technologies, including natural language processing, computer vision and machine learning, across the financial sector is driving the growth of Personetics Artificial Intelligence (AI) globally. Banks offer various services utilizing AI-driven technology, like voice recognition and automated chatbots, which further help improve customer experience. Enhancing profitability by understanding customer trends & gaining valuable insights through enhanced data analytics further bolster demand for AI solutions within finance and banking footprint globally, thereby propelling demand for Personetics solutions worldwide over the forecast timeline.

However, inadequate understanding of the financial landscape of different countries may pose potential obstacles to deploying these solutions. Additionally, considerations towards deployability cost and associated internal training may hamper overall market growth from 2020 to 2027 across regional markets worldwide.

Personetics AI competitors

Personetics AI is a market leader providing advanced artificial intelligence (AI) solutions that enable banks and financial institutions to improve customer engagement. With deep expertise in natural language processing, machine learning, and customer analytics, Personetics AI provides companies with innovative solutions and deep customer insights.

However, Personetics AI is not the only company providing AI-driven customer engagement solutions for banks and financial institutions. Other notable competitors in the space include:

• DigitalGenius – Offers a suite of AI-powered automation tools for banking firms to reduce overhead costs and create personalized customer service experiences.

• ExVeritas – Providing an Automated Compliance Knowledge Platform that helps financial services firms stay compliant with the constantly evolving regulations in the banking sector.

• CognitiveScale – A Cognitive Solutions Company focusing on unleashing new potentials through Machine Intelligence technologies to empower better decision making within regulated industries like banking and finance, healthcare, retail consumer products, etc.

• Kasisto – Developing conversational AI bots that allow banks to offer personalized access to all their products from within any messaging platform.

• Intellibridge Corporation – Specializing in using cognitive computing technology, which enables organizations to create automated decision-making processes and uncover insights from large amounts of structured/unstructured data without requiring coding or complex programming techniques.

Personetics AI Funding

Personetics, an AI-driven customer engagement platform, recently announced a massive funding round of $75 million. This was led by 83North, with participation from previous investor Pincus Sawers Ventures.

The funding is expected to expand Personetics’ reach across global financial institutions, allowing them to offer more personalized and engaging customer experiences.

Personetics AI funding sources

Personetics AI, a technology provider that helps banks and financial institutions improve customer engagement using AI-powered insights and recommendations, has raised $30 million in funding since its establishment in 2009.

Personetics’ funding sources include venture capital funds, angel investors and more recently, strategic investors. For example, in February 2021, Personetics announced a multi-million dollar investment from Royal Bank of Canada’s corporate venture capital arm, RBC Ventures Capital. This investment was an important milestone for Personetics as it strengthens their existing partnership with RBC and brings new opportunities to expand in the North American market.

The company has also received funding from ION Investment Group in 2013 and Jerusalem Venture Partners (JVP) in 2017. JVP provided $10 million for Personetic’s expansion initiatives across Europe and Asia Pacific, which enabled the company to expand into 14 new markets. Other investments came from Oded Talmor who invested $9 million in 2010 through his private fund, Earlybird VC that invested two rounds totaling $4.5M from 2012-2013 and Provident Fund who contributed an undisclosed amount of money back in 2012.

With this investment round closed, Personetics looks forward to continuing to innovate its product offerings for banks and financial institutions worldwide and leveraging its partners’ extensive data science & analytics capabilities.

Personetics AI funding amount

Personetics, an AI-powered customer engagement solution for banks, received $50M in total funding for their business up to date. The company has raised capital from various investors including Citi Ventures, Anthemis Group and SF Capital partners.

Personetics’ first equity round was a $10M Series A in April 2018 from Citi Ventures. This was followed by a $20M Series B led by financial services technology venture capital firm Anthemis Group in November 2019, with participation from existing investors Citi Ventures, Brightwood Capital and National Australia Bank (NAB). The company raised an additional $20M Series C round in October 2020. The Jerusalem-based venture fund SF Capital Partners led this round, which joined existing investors on the deal.

The newly announced funding will help Personetics expand its platform and enhance its analytics capabilities to support the rapidly changing needs of banks and financial institutions worldwide. It will also aid in creating more innovative products to boost customer experience and engagement while helping them make smarter decisions quickly based on real-time data analytics.

Personetics AI in the News

Personetics AI, a software company that develops automation and personalization tools to help banks and financial institutions provide exceptional customer engagement, recently made headlines with its successful funding round. According to Pincus Sawsers from Venturebeat, Personetics AI closed a $75M round at the end of November 2020 with participation from Eight Roads, Microsoft, and Salesforce Ventures.

This article will discuss Personetics AI and explore why the company has made headlines in the news.

Personetics AI featured in VentureBeat

Personetics AI recently appeared in Venturebeat, the leading source for profound innovation insights, exploring its innovative artificial intelligence (AI) technology. Personetics provides powerful AI tools that enable financial institutions to unlock their customers’ potential through machine-based learning to deliver enhanced experiences and personalized services. The article highlighted how Personetics’ tools used customer data collected from various channels, including voice and text analytics and natural language processing (NLP), to generate customized insights that allow banks and financial institutions to deliver extraordinary experiences.

In this article, Venturebeat detailed how Personetics’s ‘Engagement Hub Auto-Learning Platform enabled companies to utilize real-time contextual data by connecting it with prerecorded customer information and web requests. The result was technology-driven decisions that enabled further personalized customer services depending on their individual needs and preferences. Additionally, the platform was designed to create one comprehensive view of customers across all their accounts from which banks can extract valuable insights that could be used in future interactions with customers.

Personetics AI is proving itself time and time again through its capabilities as an effective tool for improved customer engagement in the banking sector. Furthermore, these emerging technologies are essential for providing tailored solutions that engage customers more personally. With Venturebeat’s mention of their work with Personetics AI, banks and financial institutions are sure to get great results in reaping more meaningful relationships with their clients while adding more value to the overall experience they receive at each touchpoint.

Personetics AI featured in Pincussawers

Personetics is a leading banking artificial intelligence company that helps banks and other financial institutions understand customer needs and improve customer engagement. Recently, Personetics was featured in an article in Pincussawers, one of the leading digital media platforms for technological and AI advancement.

The article focused on how Personetics AI drives innovation in banking and personal finance. It highlighted how banks leverage the technology to provide convenient personalized services that give their customers more control over their financial life.

The article highlighted how Personetics’ collaborations with financial institutions such as JPMorgan Chase, BBVA, HSBC and others are helping those banks leverage the power of Artificial Intelligence (AI) to create innovative customer experiences such as providing tailored advice to customers based on their current accounts or behaviors or help Customers save money when certain circumstances arise.

The article also explored how Personetics can help to detect fraud activities occurring within bank accounts across various subsidiaries and alert customers of any suspicious activity on their accounts. This could be incredibly useful for banks, particularly with increased fraudulent activities recently due to digital transformations post COVID-19 lockdown period which has enabled fraudsters even more opportunities than before.

As a result of these capabilities within its product suite, Personetics has become one of the leading providers for AI solutions which help banking organizations modernize their IT infrastructure while providing a great customer experience that drives loyalty and long-term relationships between them and customers.

Conclusion

Personetics AI is a comprehensive and powerful tool that helps banks and other financial institutions improve customer engagement through digital channels. By leveraging the available customer data, Personetics AI can help create personalized experiences that enhance the customer journey and keep customers engaged with their accounts and services.

Furthermore, Personetics AI-generated targeted recommendations for actions or offers to customers can increase customer satisfaction. Overall, by combining its deep intelligence capabilities with automated marketing campaigns, customized product offerings and integrated analytics, Personetics AI is an invaluable asset for banks looking to increase customer engagement.

tags = Data-driven Platform, Personetics AI raises $75 million led, 95 million active b2b customers, personetics 75m pincussawersventurebeat